AI receptionist for physio clinics: Mid-treatment? New patients still get booked.
Voxra answers your clinic number, explains what you treat, answers insurance questions, and books new patients into your diary.
7 days free · no contract · cancel any time · Pro £30/month +VAT
The patient who rang, rather than booked online.
You're halfway through a sports massage. The phone rings at reception, and there's nobody at reception. A new patient with sciatica wanted to ask if you could help, and now they're ringing the next clinic.
What Voxra does on that call
Calm, professional and reassuring, the way your front desk would be.
- Step 1
Answers in your clinic's name
A natural British voice, while you stay with your patient.
- Step 2
Answers “can you help with…?”
From your own services list: back and neck pain, sports injuries, sciatica, shockwave, acupuncture.
- Step 3
Books the initial assessment
Straight into your diary, and tells callers which insurers you work with.
- Step 4
Passes clinical questions to you
It never gives clinical advice. Anything clinical comes to you as a message.
New patient booked: initial assessment, lower back + sciatica, self-pay, Thu 10am. Caller 07700 900149.
Today
Voxra answered 2 calls while you were out
Lower back pain with sciatica down left leg, 3 weeks. Self-paying. Prefers mornings.
BA2 · 07700 900149
Has Bupa cover, wants to know if you're recognised. Knee pain after running.
BA1 · 07700 900276
Booked
BA2 · 07700 900149
This is what lands on your phone
Real Voxra screens, shown with example calls: a new patient booked in while you were treating.
New patient booked: initial assessment, lower back + sciatica, self-pay, Thu 10am. Caller 07700 900149.
Example data. Screens from the live Voxra app.
VoxraHello, you're through to Bath Physio. I'm the clinic's AI assistant. How can I help?
CallerI've had lower back pain for a few weeks. It's going down my leg. Can you help with that?
VoxraYes, we treat back pain and sciatica. The first step is an initial assessment with one of our physios.
CallerOK. Have you got anything in the mornings?
VoxraThere's Thursday at 10am. Shall I book that for you?
- of physio clinics already book online, so the phone is for new patients
- 71%of physio clinics already book online, so the phone is for new patients
- offer home visits, away from the clinic phone
- 19%offer home visits, away from the clinic phone
- of the clinics we found use Cliniko, more than any other system
- 50of the clinics we found use Cliniko, more than any other system
From our research into 170 UK physiotherapy clinics, September 2026.
Your number, your phone, your WhatsApp
Voxra isn't an app you forward calls to. IQ Mobile, a UK phone company, runs the line.
Your business number, on your phone
Pro includes an IQ Mobile eSIM carrying your business number. It rings your phone first, with no call-forwarding apps to set up. Start with a new local number today, or bring your existing one across.
It knows you missed the call
Because Voxra runs the line, it picks up when you don't. Urgent calls come straight through to your mobile, and everything else lands as a summary on your phone.
A WhatsApp office manager
Customers can WhatsApp you and Voxra replies. You run the day by messaging it: “what did I miss?”, “move Mrs Patel to Tuesday”.
One UK bill
Number, mobile and receptionist on one monthly bill in pounds from IQ Mobile. No contract, cancel any time.
Built for physiotherapy clinics
It answers from your own services list, and it never gives clinical advice.
New patient enquiries
“Can you help with my back?” answered, and an initial assessment booked.
Sports injuries and massage
71% of physios treat sports injuries and 70% offer sports massage. Voxra explains yours.
Insurance questions
Tells callers which insurers you're recognised by, from your own list.
Shockwave, acupuncture and more
Explains the treatments you offer and what a first appointment involves.
Home visits
Takes the address and needs for your home-visit list.
Rebooking
Existing patients booked back in without anyone leaving the treatment room.
Works with
- LiveGoogle Calendar Books appointments into your diary today.
- LiveWhatsApp Patients can message the clinic; Voxra replies.
- LiveCard deposits Texts a secure payment link to take a deposit.
- ComingCliniko Our first practice-software link. Coming soon.
- ComingJane and TM3 Next after Cliniko.
- ComingOutlook calendar Coming soon.
On Cliniko? It's the most-used system in the clinics we researched, and our first practice-software link. Until it's live, Voxra books through Google Calendar.
Voxra Pro, a front desk for every session
Pro gives you the AI receptionist and a business mobile on one bill: answering, questions, booking and messages to you, plus an IQ Mobile eSIM with calls, texts and 3GB.
Clinic calls are usually 1–3 minutes, so Pro's 150 AI minutes covers roughly 50–150 calls a month.
Several practitioners or sites? Complete has 400 minutes, a number per location, and outbound recalls for patients who haven't rebooked.
Voxra Line
A business number on the phone you already have
£5/month +VAT
- No AI answering (add it any time)
- UK business number (new or ported)
- Rings your existing mobile — keep your network
- Voicemail with voicemail-to-text
- Spam screening
- Voxra app
- Add AI answering any time
7 days free, then £5/month +VAT. Cancel any time.
Voxra Pro
Your AI receptionist, with a business mobile included
£30/month +VAT
- 150 AI minutes a month included
- IQ Mobile eSIM included — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- 24/7 AI answering, qualifying & booking
- Warm transfer to you when it matters
- Customers WhatsApp you, Voxra replies — plus a WhatsApp office manager
- Workflows: reminders, reviews & invoices
7 days free, then £30/month +VAT. Cancel any time.
Voxra Complete
For busy and multi-site businesses
£60/month +VAT
- 400 AI minutes a month included
- IQ Mobile eSIM included — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- Everything in Pro
- Multiple numbers & locations
- Outbound jobs: recalls & chasing
- CRM packs (Pipedrive, Zoho)
- Priority support
7 days free, then £60/month +VAT. Cancel any time.
Extra AI minutes
Top up your monthly AI answering. 10p a minute, sold in bundles.
- 250 minutes
- £25/month +VAT
- 500 minutes
- £50/month +VAT
- 1000 minutes
- £100/month +VAT
More mobile data
Swap the eSIM's 3GB for a bigger monthly allowance (Pro and Complete).
- 30GB
- £7/month +VAT
- 100GB
- £15/month +VAT
- Unlimited
- £30/month +VAT
One monthly bill in pounds. No contract — cancel any time. All prices exclude VAT.
Every call, recorded.
Not just a transcript — the actual audio, kept for 10 days so you can check exactly what was said. Need it kept longer for a specific job? Just get in touch.
Questions
What is an AI receptionist for a physio clinic?
An AI receptionist for a physio clinic answers the clinic phone while practitioners are treating patients. Voxra explains which conditions you treat from your own services list, answers insurer questions, books initial assessments into your diary and passes anything clinical to you. It never gives clinical advice.
Does it give clinical advice?
No. It explains which conditions you treat and what an initial assessment involves, from your own services list. Anything clinical comes to you as a message. If something sounds serious, it points the caller to NHS 111 or 999.
Does it work with Cliniko?
Not yet. Cliniko is our first practice-software link, and it's coming soon. Today Voxra books through Google Calendar, so it suits clinics that keep their diary there, or that are happy to take new-patient bookings that way until the Cliniko link is live.
Can it answer insurance questions?
Yes. Give it the insurers you're recognised by and what patients need to bring, and it answers from that list. It never guesses.
Will callers know it's AI?
Yes. Voxra says it's your AI assistant. That's the honest thing to do, and our terms require it. It sounds natural, and patients mostly want to know if you can help and when they can come in. Anything it can't handle comes to you.
Can we keep our clinic number?
Yes. You get a new local number straight away, and we'll help you move your existing clinic number across.
How does the free trial work?
You get 7 days free from the moment your Voxra number goes live. Once you have your number we'll ask for a card or Direct Debit, but nothing is taken until the trial ends. Cancel before then and you pay nothing.
Is there a contract?
No. Monthly plans roll month to month and you can cancel any time. Pay annually and you get two months free. All prices exclude VAT.
Stay with your patient. We'll get the phone.
Set up in minutes. 7 days free, cancel any time.
Start your 7-day free trial