Answering service for hot tub & pool companies: Mid-install? Ready buyers still get booked in.
Your mobile rings first. In someone's garden? Voxra answers, answers questions about your range, captures what they want and books the consultation.
7 days free · no contract · cancel any time · Pro £30/month +VAT
Friday afternoon, and a ready buyer rings.
You're finishing an install across town. A couple have saved up, picked the spot in the garden and called your number. It goes to voicemail, so they ring the next hot tub company on Google instead.
▶ 36 seconds. Tap “Sound on” to hear Voxra answer.
What Voxra does on that call
Sales or service, it answers in your business name, the way you'd want it answered.
1. The phone goesYou“It’s Friday afternoon, you’re finishing off a hot tub installation and looking forward to the weekend.”
2. Voxra answers
3. You get the summaryVoxra · WhatsApp
Consultation booked
Sat 10:00 · Mr & Mrs Hughes, 6 Orchard Way
6-seater hot tub · ready to buy
- Step 1
Answers their questions
Sizes, seats, features, delivery and what the garden needs, from what you've told it about your range and prices. It never makes up a price.
- Step 2
Captures what they want
How many seats, the budget, where it's going, the access and when they'd like it in. Plus photos of the spot on WhatsApp.
- Step 3
Books the consultation
A showroom visit, a home survey or a service call, straight into your Google or Outlook diary, or Square Appointments.
- Step 4
You get the summary
Every call lands in the Voxra app and on WhatsApp with what they want, the photos and the transcript.
Consultation booked: Sat 10am, 6-seater with lounger, budget ~£9k, ready to buy. Photo of the patio on WhatsApp. Caller 07700 900386.
Today
Voxra answered 2 calls while you were out
Ready to buy this month, budget about £9k. Patio laid, side access 90cm. Wants to try one in the showroom.
CH2 · 07700 900386
Installed last year, showing a flow error and not heating. Wants a service visit this week.
CH4 · 07700 900452
Booked
CH2 · 07700 900386
This is what lands in the Voxra app
Real Voxra screens, shown with example calls: a ready buyer booked in for a wet test, and a service call for a tub that won't heat.
Consultation booked: Sat 10am, 6-seater with lounger, budget ~£9k, ready to buy. Photo of the patio on WhatsApp. Caller 07700 900386.
Example data. Screens from the live Voxra app.
VoxraHi, you're through to Riverside Hot Tubs. I'm Ryan's AI assistant. How can I help?
CallerWe're looking at a six-seater with a lounger. Have you got one in stock?
VoxraWe have. Would you like to come and see it, and try it in the showroom?
CallerYes please. Saturday morning, if you can.
VoxraRyan has 10am on Saturday. Shall I book that, and could you WhatsApp me a photo of where it'll go?
- Google searches a month in the UK for “hot tub” and “hot tubs”
- 66,000Google searches a month in the UK for “hot tub” and “hot tubs”
- searches a month for “hot tubs near me”
- 1,700searches a month for “hot tubs near me”
- searches a month for hot tub repairs and servicing
- 450searches a month for hot tub repairs and servicing
Ahrefs, UK monthly Google search volumes, November 2026.
Your number, your mobile, your WhatsApp
Voxra isn't an app you forward calls to. It's built into IQ Mobile's UK mobile network, so Voxra answers on the line itself.
Your business number, on your mobile
Pro and Complete include an IQ Mobile eSIM, so your business mobile lives on our network: your mobile rings first, and if you are busy Voxra catches the rest. No call-forwarding apps to set up. Line rings the mobile you already have. Start with a new local number today, or bring your existing one across.
It knows you missed the call
Because Voxra runs the line, it picks up when you don't. Urgent calls come straight through to your mobile, and everything else lands as a summary in the Voxra app.
The Voxra app, and WhatsApp
Every call, recording and booking is in the Voxra app. Customers can WhatsApp you and Voxra replies, and you run the day by messaging it: “what did I miss?”, “book Mrs Patel Tuesday 10am”, “send the quote to Chris Moore”.
One UK bill
Number, mobile and AI receptionist on one monthly bill in pounds from IQ Mobile. No contract, cancel any time.
Built for hot tubs, swim spas and pools
Sales, installs and servicing: Voxra takes the calls while you're in someone's garden.
New hot tub sales
Seats, budget, features and timing captured, and a showroom visit or home survey booked.
Swim spas and pools
The size, the site and the budget, then a survey in your diary for the bigger projects.
Site surveys
Access, the base, the power supply and where it's going, with photos on WhatsApp before you visit.
Servicing and repairs
Error codes, not heating, leaks. The details taken and a service visit booked.
Chemicals and accessories
Price and stock questions answered from your Square items, if you sell through Square.
Deposits
Want a deposit to hold a delivery slot? Voxra can text the customer a secure card payment link.
Works with
- LiveGoogle Calendar Checks your diary and books consultations and service visits during the call.
- LiveOutlook calendar The same for Outlook and Microsoft 365 diaries.
- LiveSquare Books into Square Appointments, adds callers to your Square customers, and answers price and stock questions from your Square items.
- LiveWhatsApp Customers message you photos of the spot; you run the day from it.
- LiveCard deposits Texts the customer a secure payment link when you want a deposit.
- LiveXero Accepted quotes and payments go into your Xero.
Buyers who find you on Google ring your number like any other call, so Voxra answers them with nothing to connect.
Voxra Pro, for the busy season
Pro gives you a business mobile on IQ Mobile's network and Voxra's AI receptionist on one bill: an eSIM with calls, texts and 3GB, plus answering, booking and putting urgent calls through to you.
A hot tub enquiry is usually 3–6 minutes, so Pro's 150 AI minutes covers roughly 25–50 calls a month. Spring rush? Add 250 minutes for £25 whenever you need them.
Mostly in the showroom, and happy to answer yourself? Voxra Line is £10 a month: your mobile rings first, and if you don't pick up in 25 seconds, Voxra answers. Its 30 AI minutes cover roughly 5–10 missed calls a month.
A showroom plus install and service teams? Complete has 400 minutes and multiple numbers on one account.
Voxra Line
Rings your mobile first. If you don't answer in 25 seconds, Voxra answers.
£10/month +VAT
- 30 AI minutes a month included (about 6–15 calls)
- UK business number (new, or bring your own) on the phone you already have
- Voxra answers the calls you miss: asks your questions, books, texts you a summary
- Books jobs into your Google Calendar
- Voicemail-to-text and spam screening
- Customer list: everyone who's called, with their history
- Keep your network
7 days free, then £10/month +VAT. Cancel any time.
Voxra Pro
Your business mobile, with Voxra answering built in
£30/month +VAT
- 150 AI minutes a month included (about 30–75 calls)
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Answers 24/7, asks your questions & books the job
- Puts urgent calls straight through to you
- Customers WhatsApp you, Voxra replies — plus a WhatsApp office manager
- Sends reminders, review requests & invoices for you
- Customer list: everyone who's called, with their history
7 days free, then £30/month +VAT. Cancel any time.
Voxra Complete
For busy businesses, or more than one site
£60/month +VAT
- 400 AI minutes a month included (about 80–200 calls)
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- Everything in Pro
- Multiple numbers & locations
- Coming soon: rings customers to rebook and chase quotes
- Priority support
7 days free, then £60/month +VAT. Cancel any time.
Why do Pro and Complete include an eSIM?
Voxra isn't an app you forward calls to. The eSIM puts your phone on Voxra's own line, so Voxra is built into both your mobile and your business landline number.
- It answers your mobile when you can'tCalls to your business number and your Voxra mobile number ring your mobile first. If you don't pick up (up a ladder, driving, on another call), Voxra answers in your business name. No call-forwarding codes to set up, and nothing to redo when you change handset.
- It listens to the calls you take yourselfVoxra records the calls you answer on your business number and Voxra mobile, and picks out the follow-ups as drafts for you to check: quotes to send, jobs to book, new contacts to save. Callers hear that the call may be recorded before you're connected, and you can switch it off in Settings.
- Your personal number stays yoursThe eSIM sits alongside your existing SIM on the same phone, with calls, texts and 3GB of data, all on one Voxra bill. Most phones from the last few years support it.
Voxra Line doesn't include an eSIM: it rings the mobile you already have, and if you don't pick up in 25 seconds, Voxra answers.
Extra AI minutes
Top up your monthly AI answering on any plan. 10p a minute, sold in bundles.
- 250 minutes
- £25/month +VAT
- 500 minutes
- £50/month +VAT
- 1000 minutes
- £100/month +VAT
More mobile data
Swap the eSIM's 3GB for a bigger monthly allowance (Pro and Complete).
- 30GB
- £7/month +VAT
- 100GB
- £15/month +VAT
- Unlimited
- £30/month +VAT
One monthly bill in pounds. No contract — cancel any time. All prices exclude VAT.
Every call, recorded.
Not just a transcript — the actual audio, kept for 10 days so you can check exactly what was said. Need it kept longer for a specific job? Just get in touch.
Questions
What is an answering service for hot tub companies?
An answering service for hot tub and pool companies answers sales and service calls while you're installing. Voxra is an AI receptionist on your own UK number: it answers buyers' questions from your range and prices, captures what they want, books the consultation or service visit into your diary and sends you a summary of every call.
Do I keep my number?
Yes. You get a new local number straight away so you can start today, and we'll help you move your existing number across. It then lives on the Voxra eSIM that comes with Pro, so it still rings your mobile first.
Can it answer price and stock questions?
Yes, from what you give it. Tell Voxra your models and prices and it answers from those, never a made-up figure. If you sell through Square, connect it and Voxra checks your Square items for prices and stock during the call.
Does it work with Square Appointments?
Yes. Connect Square and Voxra books consultations and service visits into Square Appointments, and finds or adds the caller as a Square customer. It can't take payments in Square or change your items.
What about service calls and breakdowns?
Voxra asks what's wrong (an error code, not heating, a leak) and when it was installed, then books a service visit. Tell it which problems are urgent and it offers to put those callers straight through to you.
Will callers know it's AI?
Yes. Voxra says it's your AI assistant. That's the honest thing to do, and our terms require it. It sounds natural, and most callers just want their questions answered and a time to come and see you. Anything it can't handle comes to you.
Why does Voxra come with an eSIM?
Because Voxra runs your mobile line itself, it can answer your mobile when you can't: calls to your business number and your Voxra mobile number ring your mobile first, and Voxra picks up the ones you miss, with no call-forwarding to set up. It also records the calls you take yourself and picks out follow-ups such as quotes to send and contacts to save (callers are told first, and you can switch it off). The eSIM sits alongside your existing SIM, so your personal number stays as it is.
How does the free trial work?
You get 7 days free from the moment your Voxra number goes live. Once you have your number we'll ask for a card or Direct Debit, but nothing is taken until the trial ends. Cancel before then and you pay nothing.
Is there a contract?
No. Monthly plans roll month to month and you can cancel any time. Pay annually and you get two months free. All prices exclude VAT.
Book the next ready buyer, not the next voicemail.
Keep your number. 7 days free, cancel any time.
Start your 7-day free trial