Answering service for estate & letting agents: Office shut? Your valuation calls still get booked.
Your mobile rings first. Out on a viewing? Voxra answers your branch number, books valuations and viewings, and puts tenants' emergencies through.
7 days free · no contract · cancel any time · Pro £30/month +VAT
Quarter to nine, and a seller is ringing.
It's the busiest hour of the evening on Rightmove. A homeowner has been looking at what the house next door sold for, and wants a valuation. Your office shut three hours ago, so they ring the next agent on the list.
▶ 20 seconds. Tap “Sound on” to hear Voxra answer.
What Voxra does on that call
It answers in your agency's name, the way you'd want it answered.
1. The phone goesYou“Quarter to nine. Peak time on the property portals. And your office shut hours ago.”
2. Voxra answersVoxra“Of course. Sarah can come on Thursday at ten. Shall I book that in?”
3. You get the summaryVoxra · WhatsApp
Valuation booked
Thu 10:00 · 3-bed semi, 14 Elm Road
Selling in spring · seeing two agents
- Step 1
Finds out what they need
A valuation, a viewing, registering as a buyer or tenant, an offer, an update on a sale, or a repair. Plus the address and the best way to reach them.
- Step 2
Books valuations and viewings
Straight into your Google or Outlook diary, in the slots you've left free, Saturdays included if you work them. The caller gets a text to confirm.
- Step 3
Emergencies reach whoever's on call
No heating, a leak or a door that won't lock after hours? It puts the tenant through to whoever is on your on-call rota. Smell of gas? It gives them the National Gas emergency number first.
- Step 4
You get the summary
Name, number, property and what they want land in the Voxra app and on WhatsApp after every call, with the transcript and recording.
Valuation booked: 3-bed semi, 14 Elm Rd, Thu 10am. Selling in spring, seeing two agents. Caller 07700 900318.
Today
Voxra answered 2 calls while you were out
3-bed semi, 14 Elm Road. Not on the market yet. Selling in spring, seeing two agents.
BA2 · 07700 900318
Flat 2, 9 Mill Lane. Boiler off, no heating or hot water. Put through to the on-call manager.
BA1 · 07700 900604
Booked
BA2 · 07700 900318
This is what lands in the Voxra app
Real Voxra screens, shown with example calls: a valuation booked at quarter to nine, and a tenant's emergency put through to the person on call.
Valuation booked: 3-bed semi, 14 Elm Rd, Thu 10am. Selling in spring, seeing two agents. Caller 07700 900318.
Example data. Screens from the live Voxra app.
VoxraGood evening, Hale & Co. I'm Sarah's AI assistant. How can I help?
CallerHi, we're thinking of selling. Could someone come and value the house?
VoxraOf course. What's the address, and is it on the market with anyone at the moment?
Caller14 Elm Road. Not yet, we're seeing a couple of agents.
VoxraSarah can come and value it on Thursday at 10am. Shall I book that in?
- of evening calls to estate agents went unanswered in a 2026 study
- 94%of evening calls to estate agents went unanswered in a 2026 study
- of home sellers would rather talk to an agent on the phone
- 63%of home sellers would rather talk to an agent on the phone
- average sales fee an agent earns, before VAT
- £3,909average sales fee an agent earns, before VAT
94%: InStep AI called 3,047 agency numbers between 6 and 9pm (2026; InStep sells AI call answering). 63%: YouGov for Zoopla, November 2025. £3,909: GetAgent, Q4 2025.
Your number, your mobile, your WhatsApp
Voxra isn't an app you forward calls to. It's built into IQ Mobile's UK mobile network, so Voxra answers on the line itself.
Your business number, on your mobile
Pro and Complete include an IQ Mobile eSIM, so your business mobile lives on our network: your mobile rings first, and if you are busy Voxra catches the rest. No call-forwarding apps to set up. Line rings the mobile you already have. Start with a new local number today, or bring your existing one across.
It knows you missed the call
Because Voxra runs the line, it picks up when you don't. Urgent calls come straight through to your mobile, and everything else lands as a summary in the Voxra app.
The Voxra app, and WhatsApp
Every call, recording and booking is in the Voxra app. Customers can WhatsApp you and Voxra replies, and you run the day by messaging it: “what did I miss?”, “book Mrs Patel Tuesday 10am”, “send the quote to Chris Moore”.
One UK bill
Number, mobile and AI receptionist on one monthly bill in pounds from IQ Mobile. No contract, cancel any time.
Built for sales and lettings
Tell Voxra about your branch, your fees and when you're free. It takes the calls you can't.
Valuations
Address, property type, bedrooms, and why and when they're moving, then a valuation booked. It never gives a figure: that's for your valuer.
Viewings
Enquiries from portals and boards booked into your diary, with the caller's position and how they're buying.
Buyer and tenant registrations
Budget, area, bedrooms and position (chain, mortgage in principle, cash), sent to you to add to your CRM.
Offers
The amount, the buyer's position and the time it came in, passed to you straight away. It never accepts an offer or talks about anyone else's.
Out-of-hours repairs
Emergencies go to whoever's on call. Routine repairs are logged, and the tenant is told when the office will be in touch.
Sales progression chasers
Buyers and sellers wanting an update get a message taken, so it's waiting for the right person in the morning.
Works with
- LiveGoogle Calendar Checks your diary and books valuations and viewings during the call.
- LiveOutlook calendar The same for Outlook and Microsoft 365 diaries.
- LiveWhatsApp Applicants and tenants can message you; you run the day from it.
- LivePortal lead emails Forward Rightmove, Zoopla and OnTheMarket enquiry emails to your Voxra lead address and it texts each enquirer within a minute.
- LiveYour website's listings Reads the properties on your own website every few hours, so it can answer price, status and basics, and send the details pack.
- ComingStreet, Alto, Fixflo Direct links to your CRM and repairs portal, later.
- On requestReapit On Reapit? Tell us and we'll talk about linking it.
Rightmove and Zoopla phone enquiries ring your branch number like any other call, so Voxra answers them with nothing to connect.
Voxra Pro, for the owner-run branch
Pro gives you a business mobile on IQ Mobile's network and Voxra's AI receptionist on one bill: an eSIM with calls, texts and 3GB, plus answering, booking and putting urgent calls through.
A valuation or viewing call is usually 2–5 minutes, so Pro's 150 AI minutes covers roughly 30–75 answered calls a month. Busy spring market? Add 250 minutes for £25.
A self-employed agent who answers your own mobile most of the time? Voxra Line is £10 a month: your mobile rings first, and if you don't pick up in 25 seconds, Voxra answers. Its 30 AI minutes cover roughly 6–15 missed calls a month.
Running lettings with an out-of-hours line, or two to five branches? Complete has 400 minutes and multiple numbers on one account.
Voxra Line
Rings your mobile first. If you don't answer in 25 seconds, Voxra answers.
£10/month +VAT
- 30 AI minutes a month included (about 6–15 calls)
- UK business number (new, or bring your own) on the phone you already have
- Voxra answers the calls you miss: asks your questions, books, texts you a summary
- Books jobs into your Google Calendar
- Voicemail-to-text and spam screening
- Customer list: everyone who's called, with their history
- Keep your network
7 days free, then £10/month +VAT. Cancel any time.
Voxra Pro
Your business mobile, with Voxra answering built in
£30/month +VAT
- 150 AI minutes a month included (about 30–75 calls)
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Answers 24/7, asks your questions & books the job
- Puts urgent calls straight through to you
- Customers WhatsApp you, Voxra replies — plus a WhatsApp office manager
- Sends reminders, review requests & invoices for you
- Customer list: everyone who's called, with their history
7 days free, then £30/month +VAT. Cancel any time.
Voxra Complete
For busy businesses, or more than one site
£60/month +VAT
- 400 AI minutes a month included (about 80–200 calls)
- A business mobile line on your phone (eSIM) — calls, texts & 3GB
- Call recording, kept for 10 days Hot feature
- Everything in Pro
- Multiple numbers & locations
- Coming soon: rings customers to rebook and chase quotes
- Priority support
7 days free, then £60/month +VAT. Cancel any time.
Why do Pro and Complete include an eSIM?
Voxra isn't an app you forward calls to. The eSIM puts your phone on Voxra's own line, so Voxra is built into both your mobile and your business landline number.
- It answers your mobile when you can'tCalls to your business number and your Voxra mobile number ring your mobile first. If you don't pick up (up a ladder, driving, on another call), Voxra answers in your business name. No call-forwarding codes to set up, and nothing to redo when you change handset.
- It listens to the calls you take yourselfVoxra records the calls you answer on your business number and Voxra mobile, and picks out the follow-ups as drafts for you to check: quotes to send, jobs to book, new contacts to save. Callers hear that the call may be recorded before you're connected, and you can switch it off in Settings.
- Your personal number stays yoursThe eSIM sits alongside your existing SIM on the same phone, with calls, texts and 3GB of data, all on one Voxra bill. Most phones from the last few years support it.
Voxra Line doesn't include an eSIM: it rings the mobile you already have, and if you don't pick up in 25 seconds, Voxra answers.
Extra AI minutes
Top up your monthly AI answering on any plan. 10p a minute, sold in bundles.
- 250 minutes
- £25/month +VAT
- 500 minutes
- £50/month +VAT
- 1000 minutes
- £100/month +VAT
More mobile data
Swap the eSIM's 3GB for a bigger monthly allowance (Pro and Complete).
- 30GB
- £7/month +VAT
- 100GB
- £15/month +VAT
- Unlimited
- £30/month +VAT
One monthly bill in pounds. No contract — cancel any time. All prices exclude VAT.
Every call, recorded.
Not just a transcript — the actual audio, kept for 10 days so you can check exactly what was said. Need it kept longer for a specific job? Just get in touch.
Questions
What is an answering service for estate agents?
An answering service for estate agents picks up the branch phone when nobody in the office can. Voxra does it with AI on your own UK number: it books valuations and viewings into your diary, takes registrations and offers for you, puts tenants' emergencies through to whoever is on call, and sends you a summary of every call.
Do I keep my number?
Yes. You get a new local number straight away so you can start today, and we'll help you move your existing number across. It then lives on the Voxra eSIM that comes with Pro, so it still rings your mobile first.
Does it work with Reapit, Alto or Street?
Not directly yet. Today Voxra books into your Google or Outlook diary and sends you every enquiry, ready to add to your CRM. Links to Street and Alto, and to Fixflo for repairs, are planned. On Reapit? Tell us and we'll talk about it.
Will it accept offers or rental bids?
No. Voxra never accepts an offer, agrees a price or a tenancy, or invites bids above the advertised rent. It takes the offer, the buyer's position and the time it came in, and passes it to you straight away.
Will it tell sellers what their house is worth?
No. It never gives a valuation figure. It takes the details of the property and why they're moving, and books the valuation so your valuer can give a figure after seeing it.
Does it treat every caller fairly?
Yes. It asks every caller the questions you've set, the same way, and never asks about children, benefits, nationality or anything else the Equality Act protects.
What about out-of-hours emergencies?
Voxra asks what's wrong and how bad it is. No heating or hot water, a leak or a door that won't lock goes straight through to whoever's on your on-call rota. If a tenant can smell gas, it tells them to ring the National Gas emergency line on 0800 111 999 first. Routine repairs are logged for the morning.
Can it tell callers whether a property is still available?
Yes, from your own website. Voxra reads the properties listed there every few hours and checks the page again before it says one is available. It tells callers if a property is under offer or sold subject to contract, sends the full details by WhatsApp, text or email, and offers a viewing. Anything that isn't in the listing, it says it will get confirmed.
Will callers know it's AI?
Yes. Voxra says it's your AI assistant. That's the honest thing to do, and our terms require it. It sounds natural, and most callers just want a valuation or a viewing booked. Anything it can't handle comes to you.
Why does Voxra come with an eSIM?
Because Voxra runs your mobile line itself, it can answer your mobile when you can't: calls to your business number and your Voxra mobile number ring your mobile first, and Voxra picks up the ones you miss, with no call-forwarding to set up. It also records the calls you take yourself and picks out follow-ups such as quotes to send and contacts to save (callers are told first, and you can switch it off). The eSIM sits alongside your existing SIM, so your personal number stays as it is.
How does the free trial work?
You get 7 days free from the moment your Voxra number goes live. Once you have your number we'll ask for a card or Direct Debit, but nothing is taken until the trial ends. Cancel before then and you pay nothing.
Is there a contract?
No. Monthly plans roll month to month and you can cancel any time. Pay annually and you get two months free. All prices exclude VAT.
Stop losing valuations to voicemail.
Keep your number. 7 days free, cancel any time.
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